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Zoome Casino Loyalty Programme: How Points and Levels Work
Zoome Casino operates under licences issued by the Tobique Gaming Commission (number 0000002) and the Comoros Anjouan Online Finance Authority (ALSI-202508056-FI2), with SSL encryption protecting all transactions and certified RNG technology ensuring random game outcomes.
How the loyalty programme is structured
If you’re looking at Zoome Casino AU, the loyalty programme gives you more than a one-off reward. Your account tracks progress across 10 loyalty levels, while the named status group includes Bronze, Silver, Gold, Platinum and Secret. Comp Points, or CP, can be exchanged for bonus funds from your account dashboard.
The important thing is to keep the different measures separate. Loyalty levels, Comp Points and loyalty wagering all describe account progress, but they do not use one single calculation. That matters when you move between slots, tables and other Games Online options.
| Part | What it does | Where it is managed |
|---|---|---|
| Loyalty levels | Tracks progress through 10 levels | Your casino account |
| Named statuses | Includes Bronze, Silver, Gold, Platinum and Secret | Your casino account |
| Comp Points | Can be exchanged for bonus funds | Account dashboard |
How Comp Points are earned from wagering
The published slot rate is 1 CP for every $30 wagered on slots. There is also a rate of 1 CP per 20 EUR of placed bets. The two rates use different currencies, so follow the currency shown for the activity rather than trying to apply the slot formula to every bet.
| Activity | Rate | Worked example |
|---|---|---|
| Slots | 1 CP per $30 wagered | $300 wagered = 10 CP |
| Placed bets | 1 CP per 20 EUR | 100 EUR in placed bets = 5 CP |
| Table games | 5% contribution toward loyalty wagering | Counted using the loyalty wagering contribution rate |
The slot example is straightforward: $300 divided by $30 gives 10 CP. A $900 slot total would produce 30 CP at the same rate. These examples show the calculation only; your actual account balance is the useful place to check the points recorded from your activity.
Table games are handled differently. They contribute 5% toward loyalty wagering, so table play should not be treated as though it earns points in exactly the same way as the published slot rate. If you switch between slots and tables, keep an eye on both your CP total and your loyalty progress.
The two routes towards Bronze status
There are two stated ways to reach Bronze. The standard route is measured over one quarter, while Fast Track uses activity within one casino day. Both requirements are written in EUR, even though AUD is available as an account currency.
| Route | Requirement | Result |
|---|---|---|
| Standard path | Deposit 6,000 EUR and wager 60,000 EUR within one quarter | Bronze status |
| Fast Track | Deposit 1,500 EUR within one casino day, which is 24 hours | Instant Bronze status valid for 30 days |
The standard path requires both the deposit and wagering figures to be met within the same quarter. Fast Track is more time-focused: the 1,500 EUR deposit must be made within the 24-hour casino-day period, and the Bronze status then lasts for 30 days.
Keep the Bronze figures in EUR
The loyalty requirements are stated as 6,000 EUR, 60,000 EUR and 1,500 EUR. Use those figures as written rather than assuming an AUD conversion.
How to exchange Comp Points for bonus funds
Comp Points are exchanged for bonus funds through the account dashboard. You do not need to work out a manual calculation in a separate spreadsheet. The dashboard is the place to review your available points and make the exchange.
Open your account dashboard
Sign in to your casino account and open the dashboard where your loyalty information is held.
Review your Comp Points
Check the CP balance shown for your account before deciding whether to exchange it.
Exchange the points
Use the account dashboard to exchange your points for bonus funds.
Check any active bonus status
If the exchange places bonus funds in your balance, the wagering status can be viewed in Profile > Bonuses.
This is also where the loyalty feature meets a Deposit Bonus in practical terms: both can involve bonus funds, so check the balance and wagering status before you start playing. Treat points as an account feature with bonus value, not as money that can be withdrawn directly.
How slots and table games affect loyalty progress
Slots and table games do not use the same loyalty contribution. Slot wagering has the clearly stated CP rate of 1 CP per $30, while table games contribute 5% towards loyalty wagering. That difference is worth remembering if your sessions include roulette, blackjack, baccarat or other table formats.
The casino offers more than 600 table games and 300+ live casino games, alongside slots, jackpot games, crash games and instant win formats. You can choose the style of play you enjoy, but do not assume that every category advances loyalty progress using the slot calculation.
- Use the published $30-to-1 CP rate when working out slot points.
- Remember that table games contribute 5% toward loyalty wagering.
- Check your account figures after changing game categories.
- Keep your loyalty activity separate from any bonus wagering calculation.
A simple routine for managing loyalty activity
Loyalty features are easier to use when you check them as you go. You do not need to make the programme complicated. A quick routine keeps your points, account limits and bonus balances in the right places.
Set your boundaries first
Use the available deposit limits, loss limits or wager limits before playing. Cooling-off periods and self-exclusion tools are also available if you want time away.
Choose your activity
If you are playing slots, use the published $30 wagering rate to understand the CP calculation. If you choose tables, remember their 5% contribution toward loyalty wagering.
Check the account dashboard
Review the points recorded for your activity and decide whether you want to exchange them for bonus funds.
Review bonus status separately
Open Profile > Bonuses to see the wagering status of bonus funds held in your account.
This routine works on desktop or through the browser-based Progressive Web App on iOS and Android. The mobile version includes the core account features, including deposits, so you can keep track of your account without needing a native app store download.
Check before changing your stake
A loyalty target should not be a reason to wager more than you planned. Set a limit first, then treat points as an extra account feature while you play for entertainment.
Account rules that apply to loyalty use
There is a one-account-per-person rule. Duplicate accounts result in the forfeiture of winnings and bonuses, so keep your loyalty activity attached to the one account registered in your name.
Swedish players are not eligible for loyalty point exchanges. For Australian players with account questions, English live chat is available 24/7, with email, WhatsApp and telephone support also offered.
The account tools are useful beyond points. Deposit limits, loss limits, wager limits, cooling-off periods and self-exclusion are all available, giving you practical ways to keep your play within a plan.
Keep one account only
Use one personal account for your deposits, wagers, Comp Points and bonus funds. Duplicate accounts can lead to winnings and bonuses being forfeited.
FAQ
Loyalty Program questions
How many loyalty levels does Zoome Casino have?
The loyalty programme has 10 levels. Its named status group includes Bronze, Silver, Gold, Platinum and Secret.
How are Comp Points calculated on slots?
The published rate is 1 CP for every $30 wagered on slots. For example, $300 in slot wagering equals 10 CP.
What is the standard route to Bronze?
The standard route requires a 6,000 EUR deposit and 60,000 EUR wagered within one quarter.
How does Fast Track to Bronze work?
Fast Track gives instant Bronze status after a 1,500 EUR deposit made within one casino day, defined as 24 hours. The status is valid for 30 days.
Where can I exchange my Comp Points?
Points can be exchanged for bonus funds from the account dashboard.
How do table games count towards loyalty progress?
Table games contribute 5% towards loyalty wagering. This is different from the published slot rate used to calculate CP.
Where can I view bonus wagering status?
Open Profile > Bonuses in your account to view the wagering status of bonus funds.
How many accounts can one person use?
The rule is one account per person. Duplicate accounts can result in winnings and bonuses being forfeited.