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Zoome Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Zoome Casino. Please read them carefully before using the website or any available gambling service. By creating an account or continuing to use the website, you confirm that you understand and accept these terms, together with any additional rules shown for particular games, promotions or services.

Zoome Casino operates under licences issued by the Tobique Gaming Commission (number 0000002) and the Comoros Anjouan Online Finance Authority (ALSI-202508056-FI2), with SSL encryption protecting all transactions and certified RNG technology ensuring random game outcomes.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Zoome Casino. They apply to the website, your player account, casino games, payment functions, promotional activities and any other services made available through the platform. Additional terms may apply to specific games, tournaments, bonuses or other offers. If additional terms conflict with these Terms & Conditions, the specific terms will generally apply to the relevant activity.

You should review the current version of these terms before using the website. Zoome Casino may update, amend or replace these terms when reasonably required, including to reflect changes to the service, technology, applicable law or regulatory requirements. Updated terms will apply from the date they are published or otherwise notified to you. If you do not agree with an updated provision, you must stop using the website and may request account closure.

You are responsible for reading all information provided on the website and for ensuring that your use of the service is lawful in the place where you are located. Gambling may not be permitted in every jurisdiction. You must not access or use Zoome Casino where online gambling is prohibited or restricted by applicable law. The website may not be available in all locations, and access may be blocked or limited without notice.

  • You must be legally permitted to gamble and meet the minimum age requirement that applies to you under relevant law.
  • You must use the website only for your own personal and lawful purposes.
  • You must provide accurate, current and complete information when registering and whenever account details change.
  • You must not use the service on behalf of another person or allow another person to use your account.
  • You must comply with these terms, applicable law and any instructions displayed on the website.

2. Account registration, security and verification

A player account may be required to access some or all of the available services. You may be asked to provide personal information, including details needed to confirm your identity, age, location and eligibility. You must ensure that the information supplied is truthful and belongs to you. Creating more than one account, providing false information or attempting to avoid account controls may result in suspension, closure or the withholding of transactions where permitted by law.

You are responsible for keeping your username, password and other security details confidential. Do not share them with anyone, store them in an insecure manner or permit another person to access your account. You should notify Zoome Casino promptly if you suspect that your account has been accessed without permission, your security information has been lost or your personal details have been misused. You may be responsible for activity carried out through your account before the issue is reported, unless applicable law provides otherwise.

Zoome Casino may carry out identity, age, address, payment, source-of-funds or other compliance checks. You agree to provide requested documents or information within a reasonable period and to ensure that documents are genuine, current and readable. While checks are pending, access to an account, deposits, withdrawals or other features may be restricted. If verification cannot be completed, the account may be suspended or closed in accordance with applicable law.

An account may be suspended or closed where there is a suspected breach of these terms, suspected fraud, money laundering, collusion, manipulation, underage gambling, unauthorised access or other unlawful or unfair conduct. Any action taken will be handled consistently with applicable legal and regulatory obligations. Where an account is closed, any remaining balance will be dealt with in accordance with the law and the circumstances of the closure.

3. Deposits, play and withdrawals

You may deposit funds only through payment methods made available on the website and only where you are authorised to use the relevant method. Deposits must come from a payment source held in your name or otherwise permitted under the applicable payment rules. Zoome Casino may reject, reverse or investigate a transaction where the payment source cannot be verified, a transaction appears unauthorised or a legal or security concern arises.

You should only deposit money that you can afford to lose. Gambling funds are not a way to manage financial difficulty, repay debts or generate guaranteed income. Before depositing, consider setting personal limits and reviewing the responsible gambling tools available through the website. You should never use borrowed money, funds belonging to another person or money needed for essential expenses to gamble.

Game results are determined by the rules and systems applicable to the relevant game. You are responsible for checking the stake, game selection and other details before confirming play. A wager may generally be treated as accepted when it is recorded by the platform, subject to applicable law and any stated game rules. If a technical error, system issue, interrupted connection or obvious pricing or display error affects a transaction, Zoome Casino may review and correct the affected activity in a fair and lawful manner.

Withdrawal requests may be subject to account verification, payment checks, anti-money-laundering requirements and any applicable game or promotion conditions. A withdrawal may be delayed, declined or adjusted where information is incomplete, a payment method is unsuitable, funds are disputed or legal checks are required. Processing arrangements can vary by payment method and circumstances. You should follow the instructions displayed at the time of requesting a withdrawal.

  • Do not attempt to deposit or withdraw funds through a payment method that does not belong to you.
  • Do not use the account to transfer funds to another person or to conceal the source or destination of money.
  • Check all transaction details before confirming a deposit, wager or withdrawal request.
  • Keep records of your account activity and notify Zoome Casino of any transaction you do not recognise.
  • You remain responsible for any taxes, reporting obligations or other financial requirements that apply to you.

4. Promotions, bonuses and fair use

Promotions, bonuses, rewards and promotional campaigns may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, expiry rules, contribution rules, wagering conditions, game restrictions, maximum or minimum requirements and withdrawal conditions. You should read those terms before opting in, depositing or using a promotional benefit.

Unless the relevant promotion says otherwise, offers may be limited to one per person, household, address, device, payment method or other permitted account grouping. Zoome Casino may refuse, withdraw or amend an offer where an account is not eligible, the offer has been misused or the activity appears inconsistent with the promotional terms. A promotion may not be combined with another offer unless this is expressly permitted.

You must not abuse a promotion or use it in a way that is deceptive, unfair or designed to obtain an unintended advantage. This includes creating multiple accounts, coordinating activity with other players, using automated methods, exploiting a technical error, manipulating game play or deliberately avoiding stated conditions. Where permitted by law, promotional benefits and related winnings may be removed and an account may be restricted or closed if abuse is identified.

Promotional information may be changed or withdrawn where required by law, a payment provider, a technical issue or circumstances outside reasonable control. No promotional communication removes your obligation to gamble responsibly or changes the general account and verification requirements in these terms.